Subscription Savings

Save with a Subscription… Your Best Choice!

We appreciate that customers like you look for the most cost effective and convenient way to get their products.

We’ve got you covered on both.

With CustomConesUSA “Subscription Program” you enjoy the ease and satisfaction of always having your products regularly delivered to your home when you want them.

And there’s more.

You Save 5% on your Subscription Program order! All products on a Subscription Program order are automatically discounted 5%.

Super Flexible: With CustomConesUSA “Subscription Program,” there are no extra fees, no long-term commitments, and no strings attached. You can change or cancel your recurring order subscription at any time.

HERE’S HOW TO SUBSCRIBE

How to Put a Product on Subscription

1. You need to have an existing account to begin a Subscription Program subscription. (Guest checkout is not allowed.)
2. Find the product you wish to order.
3. If there are product options, make sure these are selected as preferred.
4. Click the round button next to the "Subscription Program" section.
5. Select the Quantity of the product you have chosen.
6. Choose the Frequency for how often you want to receive your product. Most people choose “1 Month” since most Custom Cones USA products are consumed daily.
7. Click the button that says, “Add to Cart.”
8. You will be asked to AGREE that you are choosing a recurring Subscription.
9. The system will then take you through the steps of paying for your product, and specifying where you want it shipped. Your order must be completed that day for your subscription to be activated. Going forward, the day of your first S&S purchase will be your S&S monthly recurring date. NOTE: If you choose to set up your subscription on the 29th through the 31st of any given month, the system will place your recurring order each month to the 28th. This is required to prevent month-end issues. If you place a "Ship Now" order on the 28th through the 31st, your next subscription will also be moved to the 28th. Remember, you can always change your date after the first order is processed. See “How to Change your S&S Date” further down this page.
10. Credit cards are the only form of payment that can be used to create and pay for Subscription Program subscriptions, due to the security requirements for such orders. If you have existing store credit on your account, it will be applied to your subscription order before your credit card is charged.
11. You will be able to view your subscription in the “Manage Account” section. Look for the tab that reads "My Subscription Program.” You will also receive an email confirming your Subscription Program subscription creation. A nice feature of the CustomConesUSA S&S is that you have the choice of creating more than one subscription. You may have several products that you want to receive monthly, and several other products you want every other month. You can have two subscriptions to accommodate those different products and periods.

How to Change Your Delivery Day or Skip a Shipment

1. Go to “Manage My Account” found at the top right of each page.
2. Under the "ORDERS" title, select the “My Subscription Program" link.
3. If you have more than one subscription, find the one you would like to change.
4. Click the button that reads “Reschedule” below your next shipment date.
5. Use the calendar to select your new delivery day. ONLY click on the calendar – do not try to type the date manually.
6. Click "Save."
7. Otherwise, you can simply choose the “Skip Shipment” button and confirm that you are choosing to skip it out.

Changing your monthly Subscription Program delivery day will change the day of that active subscription going forward.

How to Change the Quantity or Add Products

1. Go to “Manage My Account” found at the top of each page.
2. Select the link “My Subscription Program” under the "Orders" title.
3. If you have more than one subscription, find the one you would like to change.
4. If you want to change the quantity of a product, simply change the number inside the subscription.
5. If you want to add another product, click the button that reads “Add Product” to the right of the “Products” section.
6. Once you've selected your change, click "Save."

Your subscription change will take effect on your next delivery.

How to Change the Subscription Payment Method

1. Go to “Manage My Account” found at the top of each page.
2. Select the link “My Subscription Program” found under the "ORDERS" title.
3. If you have more than one subscription, find the one you would like to change.
4. If you want to change the location your order is being shipped to, select “Change Shipping Address.” Proceed with making the necessary changes, then select “Save.”
5. If you want to change the credit card information associated with your payment, select “Update Billing Details.” Proceed with making the necessary changes, then select ‘Save.”

Your subscription change will take effect on your next delivery.

How to Cancel Your Subscription

You can cancel your S&S at any time, provided you cancel it before the next scheduled processing date.

BEFORE YOU DO THAT, HERE'S A TIP: If you have too much product or if you are going on vacation for a time, we suggest that rather than cancelling your subscription, you can simply change the date on which you will receive your next order – you have total control over that next delivery date – OR you can simply “Skip a Shipment,” See “Change Your Subscription Program Delivery Day or Skip a Shipment” section above.

ANOTHER TIP: As a reminder, if you cancel your account, you will lose the DOUBLE Rewards points you received on your subscription order.

To cancel your Subscription Program subscription:

1. Go to “Manage My Account” found at the top of each page.
2. Select the link “My Subscription Program" under the title "Orders."
3. If you have more than one subscription, find the one you would like to change.
4. Click “Cancel Subscription,” from the dropdown menu then proceed with confirming your selection.